Shipping Policy
Each box will ship as close to the baby’s month age as possible unless otherwise indicated. For example, if the baby turns 8 months old on the 15th of the month, the 8-month box will go out around the 12th.
Return & Exchange Policy
If you are not happy with an item, please reach out to us at ribbit@mamafrogbaby.com and we will do everything we can to make it right.
Customer Care
Feel free to reach out to us at any time at ribbit@mamafrogbaby.com if you have questions or concerns. You can also leave us a message at (415) 917-3764. Please allow 24 hours for us to respond.
For more information, please see our FAQs.
Privacy & Safety
We will use just enough of your personal information to deliver the best experience, including information about preferences, allergies, and baby age. We use a secure third-party banking service to collect and store your payment data.
Rest assured that we will never sell, rent, or share your information with any other business or marketer. Your privacy is of the highest importance to us and we take this responsibiity very seriously.
For more details about how your information is used and stored, please visit our Privacy Policy page.